1.1 This information drafted in accordance with the new EU Regulation no. 2016/679 art. 13 (hereinafter referred to as “GDPR”) aims to present the criteria and methods for managing the data of the website www.labstante.it and those collected through the same platform (for example, through a satisfaction questionnaire and form for the request for information or quotations) for the purposes of the protection of persons and other subjects involved with regard to the processing of personal data.

1.2 The processing of personal data described in this information is based on the principles of transparency, correctness and lawfulness for the purpose of protecting the privacy and rights of the site user.

1.3 The data controller of the collected data is Laboratori Chimici Stante srl.

2.1 The user data collected through the website www.labstante.it takes place through the compilation of electronic information request forms present in the sections of the site (for example, satisfaction questionnaire and forms for requesting information or quotes).

2.2 Users are required to read this information which specifies the limits, purposes and methods of data processing prior to sending the data through the electronic forms.

2.3 The authorization for the processing of personal data by the Owner is explicitly requested from the user by selecting the appropriate confirmation box shown on the electronic forms.

3.1 NAVIGATION DATA

3.1.1 The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

3.1.2 Personal information is collected on visits to the site www.labstante.it, such as, for example, traffic data, location data, contact forms.

3.1.3 Cookies can be saved, as described in detail inCookie Policy.

3.1.4 These data are kept for the time necessary to carry out these activities, except for any investigations of computer crimes against the site.

3.1.5 No data deriving from the web service will be communicated or disseminated, except to fulfill the obligations established by laws, regulations or community regulations

3.2 DATA PROVIDED BY USERS ON A VOLUNTARY BASIS

3.2.1 We will collect all the information provided by users when sending contact forms (for example “Contacts”, “Send us a message”, “Request a quote” or “Work with us”) and in particular name, surname, address and -mail, telephone number, province, VAT number, tax code, company name.

3.2.2 Providing personal information via our contact forms is not a legal or contractual requirement; however, please note that fields marked with an asterisk (*) are required fields, as we need this information to fulfill or respond to your request.

3.2.3 Other information or personal information is shared at the time of filling in the contact forms at the user’s discretion. If you contact us, we will keep track of that correspondence.

3.2.4 The optional, explicit and voluntary sending of information through electronic forms or by e-mail to the addresses indicated on this site entails the subsequent acquisition of the sender’s address (which is necessary in order to respond to requests) as well as of the any other personal data requested by the form or included in the message.

3.2.5 The communication of data to third parties will take place only if this is necessary in order to comply with the request received.

3.3 HOW WE USE PERSONAL INFORMATION

3.3.1 The personal data collected by us are processed for the purposes listed below:

• to respond to user requests and questions via e-mail or telephone;
• to shape content and resources to user preferences;
• to send other information and communications via e-mail that may be of interest to you;
• to ensure that the content provided through the website www.labstante.it is presented in the most effective way for users based on their device;

3.3.2 The management of the information described above is recognized by the Legislation

• applicable to the protection of personal data, as:
  necessary for our interests in achieving the above purposes; these interests are not in conflict with the users’ right to privacy;
• where applicable, necessary to fulfill our legal or regulatory responsibilities (for example, communication to authorities, government bodies, etc.);
• where applicable, necessary for carrying out an action in the public interest and, when we use particular categories of personal data, necessary to initiate, pursue or defend oneself in legal actions, or when the processing concerns personal information manifestly in the public domain; in limited circumstances, with the consent given from time to time by the user, such as when you agree to receive news and marketing communications via e-mail.

3.3.3 The data controller does not make automated decisions solely on the basis of automatic processing, such as, for example, profiling, which produces legal effects on the user or has other similar consequences.

3.3.4 We will retain your information for the period necessary to comply with our legal or regulatory obligations.

3.3.5 In this information, it is objectively and reasonably difficult to indicate the retention period of all the information collected. The retention time of personal information depends on the purpose for which the data are processed and the tools with which such personal information is processed. The criteria used to determine the applicable retention period are defined based on the purpose, the performance of the service provided, the acceptance by the user and, where applicable, as required by the applicable laws on the subject.

3.4 SHARING OF DATA WITH THIRD PARTIES

3.4.1 In order to ensure efficient use of information and to provide users with quality content and / or services, the information may be disclosed to third parties. This sharing, however, can only occur in the following circumstances:

• to specialized and internally qualified suppliers according to our Quality Management System who are entrusted with the management of the website and content hosting. Among the main activities involved therein, the following are listed below by way of example only: hosting and / or maintenance of the website contents or the provision of certain functions contained therein. Recipients will have access to personal information only to the extent required by the performance of their functions, and will not be able to use it for other purposes. The suppliers involved will be bound by contractual confidentiality obligations.
• to governmental or judicial authorities, in the applicable cases provided for and recognized by law, and, where applicable, at the discretion of the Personal Data Controller if deemed necessary for the purpose of safeguarding its business and defending itself in the competent offices.

3.5 IP ADDRESSES AND COOKIES

3.5.1 We collect computer information, including (where available) the IP address, operating system and browser version, for system administration. This is statistical data on the browsing actions and behaviors of our users, which do not identify the person. For the same reason, we can obtain information on the use that users make of the internet in general, through a cookie file that is stored in the device. Cookies help us improve the site and provide better, more targeted content. In order to evaluate the evolution of traffic on the company website and the usability of the elements it offers, we carry out an automated monitoring and acquisition of data relating to accesses on the site https://www.labstante.it/, which includes the acquisition of IP addresses in anonymized form; the anonymization of the IP address is implemented by an automatic procedure which, at the moment of data acquisition, removes the least significant byte, thus preventing it from being able to trace a specific connection and consequently making the user unrecognizable. made use of. It will however be possible for users to choose not to be tracked for online statistical surveys carried out on the site, by acting directly on the cookies of their browser or on the checkbox of the “Tracking exclusion” section.

3.5.2 For more information on the use we make of cookies on the site, see ours Cookie Policy.. If you share your computer with other people, we recommend that you do not select the “remember data” option when the site offers it.

3.5.3 Visitors to the site will be able to disable the cookie tracking function in their browser; in some, however, disabling cookies may result in a non-optimal functioning of the site itself. Here are some links that show how to change the cookie policies for the most used browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: http://support.mozilla.org/it/kb/Gestione%20dei%20cookie
• Internet Explorer: http://windows.microsoft.com/it-IT/internet-explorer/delete-manage-cookies
• Safari: https://support.apple.com/kb/PH19255
• Opera: http://help.opera.com/Windows/10.00/it/cookies.html

3.6 DATA SAVING AND PROCESSING

3.6.1 As described in point 3.4, personal information is shared with:

• specialized and internally qualified suppliers according to our Quality Management System: when we use suppliers, personal information remains under our control and we have systems to ensure that personal information is adequately protected.

3.6.2 We are committed to taking all steps reasonably necessary to ensure that personal data is treated securely and in accordance with this Notice.

3.7 EXTRA EU DATA SHARING

3.7.1 Users’ personal data are processed in one or more countries within the European Union. We will not transfer or sell the data outside the EU and if necessary in the future, we will ask for explicit consent before proceeding. In any case, countries that the European Commission deems to offer an adequate level of protection will be chosen.

3.8 DATA SECURITY

3.8.1 The Data Controller applies rigorous operating procedures and adequate technical and organizational security measures to prevent any unauthorized intrusion, modification, elimination or transmission of such personal information.

3.8.2 It is also recognized that the web cannot be considered as a completely safe place from unwanted actions. Therefore we cannot guarantee the security of the transfer of personal data transmitted to the website www.labstante.it or to third parties; for this reason, any data transmission takes place at the user’s own risk.

4.1 Pursuant to the applicable law regarding the protection of personal data, the user has the right to:

• access and obtain a copy of your personal data: you have the right to request confirmation that we are processing any of your personal data. In this case, the user will have access to their personal data and some information on how they are processed. In some cases you may ask us to provide an electronic copy of your data;
• right to rectify personal data:where he is able to demonstrate the incorrectness of the personal data in our possession concerning him, the user has the possibility to request the updating or correction of such data;
• right to be forgotten / to delete data: in certain circumstances, the user has the right to have their personal data deleted. The request can be submitted at any time; we will evaluate on a case-by-case basis whether it can be agreed. However, this right is subject to legal rights or obligations that may require us to retain the data. For situations in which, in compliance with the law, it is established that the request for deletion of personal data must be granted, we will proceed without delay. To exercise your rights, the user can write to us at the following e-mail address: info@labstante.com.

4.2 To the extent that the processing of personal data is based on the user’s consent, the same also has the right to withdraw the consent at any time. The withdrawal of consent does not affect the legitimacy of any treatment based on the consent given prior to such withdrawal.

4.3 It is also possible to file a complaint regarding the processing of personal data with the Privacy Guarantor.

5.1 This document“INFORMATION REGARDING THE PROTECTION OF PERSONAL DATA” it can be revised from time to time.

5.2 This information may be subject to changes over time (for example, in the event of regulatory changes or following the addition of web services) therefore we invite users to check the changes by consulting this page periodically.

5.3 Any substantial revisions to this Notice will be communicated by official communication on the website www.labstante.it and by sending e-mail communication to all users whose data the Data Controller holds.

6.1 The Stante Group is a non-legal reality made up of three distinct social realities: Stante Chemical Laboratories srl, Stante Analysis Laboratories srl and Stante Clinical Laboratories srl.

6.2 Each of the social realities considered responds as Owner and Manager of the processing of personal data relevant to him and identified in the Site Map in the tree of the pages that constitute it.

6.3 The references of each Data Controller and the relevant site area are given below:

6.3.1 Area of ​​relevance: Tree of pages below the item “Chemical Laboratories”. Data Controller and Data Processor Laboratori Chimici Stante srl Via Del Chiù, 68 – 70 40133 Bologna (Bo) – VAT number and Tax Code 02579611209 – e-mail info@labstante.com

6.3.2 Area of ​​relevance: Tree of pages under the heading “Clinical Laboratories”. Owner and manager of the treatment Clinical Laboratories Stante srl Via Zanardi, 6 40131 Bologna (Bo) – VAT number and Fiscal Code 03267690372 – e-mail zanardi@labstante.com